Refund policy

Return Conditions: Customers can return products that are faulty, damaged, or not as described. Returned items usually must be in original condition, unworn, with tags attached, and in original packaging.

Return Window: Customers typically have a specific time frame (e.g., 14 to 30 days from purchase or delivery) to initiate a return or refund request. This period is clearly stated in the policy.

Refund Options: Refunds may be issued to the original payment method, or alternatively as store credit or exchanges, depending on the nature of the product and the store's policy.

Return Shipping Costs: Policies often specify who bears the cost of return shipping. Some stores offer free returns, while others may require the customer to pay return shipping fees.

Non-Refundable Items: Certain products, like personalized items, perishables, or gift cards, may be excluded from refunds.

Process for Returns: Clear instructions on how to start a return, including contacting customer service or filling out a return form, are provided.

Fraud Prevention: The policy may include measures to prevent abuse, such as wardrobing or serial returns.

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